Privacy Policy

Please read our privacy policy below and how we use data on our website.

This Privacy Policy describes the policies of H & W Catering Limited, Unit 5 Freeland Way, Erith DA8 2LQ, United Kingdom of Great Britain and Northern Ireland, email: info@hwcatering.co.uk, phone: 0330 124 4258 on the collection, use and disclosure of your information that we collect when you use our website ( hwcatering.co.uk ) (the “Service”). 

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We are committed to protecting your privacy.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

 

Information We Collect:
We collect information about you when you submit your details to us to enquire about our products or services or apply for a job. Website information is collected using cookies. We may collect and process the following personal information about you:

  • Name
  • Email
  • Mobile
  • Work Address

 

Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

 

How We Use Your Information:
We use the information collected to process the task for which you visited the website. Data collected in the UK is held in accordance with the GDPR and EU Regulation 2016/679. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional
  • Product or Service Improvements
  • Job applications

 

By submitting your email address you are consenting to receive the particular piece of information you requested, give feedback to H & W Catering Limited or apply for a job at H & W Catering Limited.

This includes, but is not limited to: product and service updates, company news, invitations to our industry events, webinars and our latest marketing material.

At any time, you can update your preferences by clicking the link in any emails you receive from us.

The link will always be in the footer of the email. You can also stop receiving emails from us using that same link.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

 

How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Marketing agencies and services
  • Analytics
  • Data collection & process

 

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

 

Retention Of Your Information:
We will retain your personal information for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy, for as long as we feel that you shall have an interest in our correspondence, or until such time you advise us otherwise. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

 

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can email us at info@hwcatering.co.uk or write to us at the following address:

H&W Catering Limited
Unit 5 Freeland Way
Erith
DA8 2LQ

We will respond to your request in accordance with applicable law.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@hwcatering.co.uk.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

To learn more about your rights as a data subject, please click here to be taken to the ICO’s website.

Recruitment:
We store candidate data and any recruitment information for a period of twelve months from your application. It is shared internally with those interviewing only.

You have the right to request a copy of the information that we hold about you. Please see above ‘Your Rights’ on how to proceed with a request.

Cookies: Please visit our cookie policy here: http://www.hwcatering.co.uk/cookie-policy

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may write to us at H&W Catering Limited, Unit 5 Freeland Way, Erith, DA8 2LQ or email: info@hwcatering.co.uk. We will address your concerns in accordance with applicable law.